All articles tagged: remote assistance

Change the duration of a Remote Assistance invitation in Vista

By default, a Remote Assistance invitation expires six hours after it's created. For the best security, reduce the expiration time if the expert can respond quickly to your request.

Asking for Remote Assistance in Vista

To begin a Remote Assistance session, the novice must ask for help. That's done through either an instant messaging program or by opening the Remote Assistance program and sending an invitation file.